Hulu [TVOD (Rental/Purchase)] service is a transactional video on demand service. You can find the fee for each content on Hulu site.

We accept payments by credit card (Visa, Master Card, JCB, American Express, and Diners Club) or points (“Payment Method(s)”). Please note that certain Payment Methods are only available on specific devices.

When paying by credit card, the purchase or rental fee(s) will be billed to your Payment Method on the date you purchase or rent the content. Please note that your Payment Method’s payment due date is determined by the terms of use of the credit card company or other Payment Method you choose.
When paying by points, that your payment due date is on the date you purchase or rent the content.

You may start making transaction(s) upon successful completion of the registration of your Payment Method.
The available period for playback and rental period of contents commences immediately at the timing set for respective contents.

Due to the nature of digital contents, you may not cancel or return your transaction(s) and we will not refund.Furthermore, we will not refund the fee even in case video and audio of the live streaming is distorted, or the streaming is temporarily interrupted due to Internet connection problems.

Q&A about supported devices can be found here and about system requirements, here.

＜Until April 16, 2024＞
Monthly subscription fee: 1,490 yen (tax included)
＜From April 17, 2024＞
(Hulu | Disney+ Standard set plan)
Monthly subscription fee: 1,490 yen (tax included)
(Hulu | Disney+ Premium set plan)
Monthly subscription fee: 1,740 yen (tax included)
* You shall pay to HJ the full amount of the subscription fee associated with the Service, provided that only in case you change your course form “Hulu | Disney+ Standard set plan” to “Hulu | Disney+ Premium set plan” in the middle of your Subscription Period on or after April 17, 2024, you will be able to use “Hulu | Disney+ Premium set plan” immediately upon payment of the differences pro-rated for the period up to the next billing date by the method to be specified by HJ.
* If you have subscribed “Hulu | Disney+ set plan” on or before April 16, 2024, your course will be automatically transitioned to “Hulu | Disney+ Premium set plan” on the first billing date on or after April 17, 2024, and will be charged a monthly fee of 1,740 yen (tax included), provided you can use “Hulu | Disney+ Standard set plan” by completing the transfer procedure by the first billing date on or after April 17, 2024.

You are responsible for the cost and expense of the equipment used to access the Service, the internet connection fee, the packet communication fee, the fee for telecommunication lines and other costs and expenses that may be incurred in using the Service.

Credit card (Visa, Master Card, JCB, American Express, Diners Club)

Your initial subscription fee is billed on your sign-up date (i.e., the date on which you sign up for the Service on your Hulu account) and, unless you cancel the Service, your subscription fee will be billed on a monthly basis on the same day of each calendar month as your sign-up date (you will incur subscription fees whether or not you have linked your Hulu account to your MyDisney account). Your payment due date will be determined by your credit card company's terms and conditions.

Once you have completed the procedure for adding your payment method, you will be able to use the Service immediately.

1. You may cancel the Service (i.e., your subscription fee for the Service will not be billed for the following month) by clicking the Cancel button on your account page on HJ website. After you cancel the Service, you may continue to access the Service and watch videos on the Service until one day before your immediate monthly renewal date (i.e., the same day of a calendar month as your initial billing date).
2. HJ will not refund any prorated portion of your subscription fee.
3. Due to the nature of digital content, the Service is not returnable or refundable.
4. If you are watching a live stream, due to the nature of live streaming, you may experience an interruption in the video or audio or a temporary suspension of the live stream due to an internet connection problem. If this happens, your subscription fee will not be refunded.